Why We are So Committed to Providing Great Customer Service

We are fully committed to being the best timber suppliers in Brisbane. One of the best ways we can do that is to give the best customer service we can possibly give you. We would like to give you some background as to how we got to where we are today and why great customer service is such a large part of it.

From the Beginning

We are a family-owned business that began in 1972. We are now on our third generation of family, all working the same business. Our original aim was to provide the best timber possible at the lowest prices. We moved from our first site to our present, larger site in 1996. That move allowed us to provide more services, such as kiln drying, the dressing and sawing of various timber species and components for decking, flooring, screening and handrails.

Now, we even have a display deck in which customers can view and walk on various kinds of timber decking with various finishes, right here in the Brisbane area.

Our Customer Service Separates us From Other Timber Suppliers in Brisbane

Along the way, we figured out something very important. Anyone with enough money can carry a wide range of timber for fencing, flooring, decking, cladding and other purposes. And a lot of people do just that. But we wanted to be the best timber suppliers in Brisbane, so we knew we had to do something different.

And the answer was to give the best customer service possible to everyone who calls us or walks through our doors. Having a family working the business for three generations helps greatly because we live the timber business 24/7. We have years of experience and knowledge at our disposal. It has also allowed us to make sure that everyone who works here knows everything possible about the timber business.

Call the Best Customer Service Staff in Brisbane Today

To learn more or to experience our customer service, call Narangba Timbers today: (07) 3888 1293.